HomeBrowse ChargesLegalDONOTPAY*

DONOTPAY* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "DONOTPAY*" charge is from DoNotPay. DoNotPay consumer rights subscription.

🌍 US✅ Community verified
DoNotPay

DoNotPay

DoNotPay consumer rights subscription.

DONOTPAY*

Category

Legal

Avg. Charge

$36.00

Country

US

Billing Cycle

Monthly

Cancel At

donotpay.com/account

Support

See website

Why does this charge appear?

When DoNotPay processes monthly subscription payments of $36.00, the billing system condenses the company name into the shortened descriptor "DONOTPAY*" due to character limits enforced by payment processors like Stripe or Braintree, which typically cap merchant descriptors at 22 characters or fewer. The asterisk following the name is a standard formatting convention used by these processors to separate the merchant identifier from any additional transaction detail, such as a product code or billing cycle reference. If you see DONOTPAY* on your statement, it is almost certainly your recurring DoNotPay consumer rights subscription charge and not an unauthorized transaction.

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What should you do?

1

Confirm Your DoNotPay Subscription

Log in to your account at donotpay.com and check your subscription status. The DONOTPAY* charge is associated with their consumer rights subscription service, so verify that the charge amount matches your current plan.

2

Review Your DoNotPay Billing History

Once logged in to donotpay.com, navigate to your billing or payment history section to confirm the date and amount of the DONOTPAY* charge aligns with what appears on your bank statement.

3

Manage or Cancel Your DoNotPay Subscription

If you no longer wish to be charged by DoNotPay, visit donotpay.com/account to manage your subscription settings. From there you can downgrade or cancel to prevent future DONOTPAY* charges from appearing on your statement.

4

Contact DoNotPay Support If Needed

If the DONOTPAY* charge amount looks incorrect or you do not recall signing up, reach out to DoNotPay directly through donotpay.com to clarify the billing details before considering any dispute with your bank.

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Is this charge fraudulent?

No, this is a legitimate charge from DoNotPay. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

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