Question 1

What is the DISNEY PLUS charge on my bank statement?

Accepted Answer

This charge is your subscription fee for Disney+, the streaming service that gives you access to movies and TV shows from Disney, Pixar, Marvel, Star Wars, and National Geographic. The charge typically appears as DISNEY PLUS and ranges from $7.99 to $10.99 USD depending on which plan you are subscribed to, such as the ad-supported or ad-free tier.

Question 2

How do I cancel my Disney+ subscription so I stop getting charged?

Accepted Answer

To cancel your Disney+ subscription, go to disneyplus.com/account and log in with your credentials. From there, navigate to your subscription settings and select the option to cancel. Once cancelled, you will not be billed again at the next renewal date, though you can continue using the service until the end of your current billing period.

Question 3

Why am I being charged $10.99 for Disney+ instead of $7.99?

Accepted Answer

Disney+ offers multiple subscription tiers at different price points. The $7.99 per month plan includes ads, while the $10.99 per month plan is the ad-free experience. If your charge jumped from $7.99 to $10.99, you or someone on your account may have upgraded to the premium ad-free plan. You can review and change your plan at disneyplus.com/account.

Question 4

I don't remember signing up for Disney+ — could this charge be fraudulent?

Accepted Answer

The DISNEY PLUS charge is a legitimate subscription fee and is not a scam. However, it is possible that a family member used your payment details to sign up, or you may have started a free trial that converted to a paid subscription. Log in at disneyplus.com/account to check whether an active subscription exists under your email. If you find no account linked to you, contact your bank to dispute the charge.

DISNEY PLUS Charge (What It Is + Is It Legit?)

Why does this charge appear?

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Is this charge fraudulent?

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