CHEWY* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "CHEWY*" charge is from Chewy. Chewy pet supplies purchase.
Chewy
Chewy pet supplies purchase.
Category
Shopping
Avg. Charge
$50.00
Country
US
Billing Cycle
One-time
Cancel At
chewy.com/account
Support
See website
Why does this charge appear?
When Chewy processes a payment through their billing system, the charge is transmitted to your bank using a truncated merchant descriptor that includes "CHEWY*" followed by additional transaction details such as an order number or location code. The asterisk in "CHEWY*" is a standard delimiter used by payment processors like Stripe or Worldpay to separate the merchant's name from supplemental billing information, which is a common practice among large e-commerce retailers. If you recently ordered pet food, medications, or supplies from Chewy.com, this descriptor is the expected confirmation that your purchase was processed successfully.
What should you do?
Identify the CHEWY* charge
Log into your bank or card account and look at the full details of the CHEWY* transaction. Note the exact amount and date, then log into your Chewy account at chewy.com to match it against a recent order for pet supplies, food, or medication.
Check your Chewy order history
Visit chewy.com and navigate to your order history to confirm the charge matches a specific purchase. Chewy charges may appear after shipping, so a recent delivery of pet food, treats, or supplies could explain the CHEWY* line on your statement.
Review any active Chewy subscriptions
Chewy offers an Autoship subscription service that charges you automatically when pet supplies are scheduled for delivery. Log into chewy.com/account to review your active Autoship orders and confirm whether the CHEWY* charge aligns with a scheduled shipment.
Manage or cancel your Chewy Autoship
If the CHEWY* charge is from an Autoship order you no longer need, visit chewy.com/account to modify delivery frequency, pause, or cancel the subscription entirely so you are not charged again in the future.
Is this charge fraudulent?
No, this is a legitimate charge from Chewy. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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