CHEGG* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "CHEGG*" charge is from Chegg. Chegg student learning subscription.
Chegg
Chegg student learning subscription.
Category
Education
Avg. Charge
$14.95
Country
US
Billing Cycle
Monthly
Cancel At
chegg.com/account
Support
See website
Why does this charge appear?
Chegg uses the truncated descriptor "CHEGG*" on bank statements because their subscription billing system follows a common payment processing convention where an asterisk is appended to the merchant name to signal a recurring charge, helping payment networks distinguish ongoing subscriptions from one-time purchases. This format is applied automatically by Chegg's payment processor when the monthly fee of $14.95 is collected for their student learning platform, which offers textbook rentals, tutoring, and homework help. If you recognize signing up for Chegg's services, this descriptor is simply how that subscription appears in your transaction history rather than any indication of an unauthorized charge.
What should you do?
Identify the Chegg subscription
The CHEGG* charge on your bank statement is associated with a Chegg student learning subscription. Log in to your Chegg account at chegg.com to confirm which subscription plan you are currently enrolled in and verify the billing amount matches what you were charged.
Check your Chegg billing history
Once logged in to chegg.com, navigate to your account settings and review your billing history to ensure the CHEGG* charge matches the expected subscription cost and billing date. This helps confirm the charge is not a duplicate or an unexpected price change.
Manage or cancel your Chegg subscription
If you no longer need the Chegg service or did not intend to be billed, visit chegg.com/account to manage your subscription. From there you can update your plan, pause service, or cancel your Chegg subscription to prevent future CHEGG* charges from appearing on your statement.
Contact Chegg support if needed
If the CHEGG* charge amount looks incorrect or you have trouble managing your subscription at chegg.com/account, reach out to Chegg customer support directly through chegg.com for clarification. Have your billing date and charge amount ready to help the support team quickly locate your account and resolve any billing concerns.
Is this charge fraudulent?
No, this is a legitimate charge from Chegg. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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