CEREBRAL* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "CEREBRAL*" charge is from Cerebral. Cerebral mental health subscription.
Cerebral
Cerebral mental health subscription.
Category
Health
Avg. Charge
$85.00
Country
US
Billing Cycle
Monthly
Cancel At
cerebral.com/account
Support
See website
Why does this charge appear?
Cerebral uses the truncated descriptor "CEREBRAL*" on bank statements because payment processors like Stripe, which handles billing for many telehealth platforms, automatically append an asterisk to distinguish a company's merchant identifier from additional transaction details such as subscription tier or billing cycle information. The asterisk acts as a separator in the payment network's formatting system, and since Cerebral bills a flat monthly fee of around $85.00 for its mental health subscription services, you may see "CEREBRAL*" followed by a short descriptor string depending on your bank's display format. If you recognize signing up for Cerebral's online psychiatry or therapy platform, this charge is legitimate and reflects your recurring monthly membership.
What should you do?
Identify your Cerebral plan
Log in to your Cerebral account at cerebral.com to confirm which mental health subscription plan you are currently enrolled in and verify that the CEREBRAL* charge on your bank statement matches your expected billing amount.
Check your Cerebral billing history
Navigate to the billing or payment section within your Cerebral account at cerebral.com to review your full transaction history and confirm the date and amount of the CEREBRAL* charge aligns with your subscription renewal cycle.
Manage or cancel your Cerebral subscription
If you no longer wish to continue your Cerebral mental health subscription, visit cerebral.com/account to manage your plan settings or cancel your subscription to prevent future CEREBRAL* charges from appearing on your bank statement.
Contact Cerebral support if needed
If the CEREBRAL* charge amount looks incorrect or you do not recognize the billing, reach out directly to Cerebral's customer support through cerebral.com to clarify the charge and request a refund or correction if applicable.
Is this charge fraudulent?
No, this is a legitimate charge from Cerebral. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
Frequently Asked Questions
Community Reports (0)
0 votesNo votes yet — be the first to report on this charge!
Have you seen this charge? Help others by voting:
Community Comments (0)
No comments yet. Be the first to share your experience!
Share your experience
Your email is only used to verify your comment and will never be shown publicly.
Search Another Charge
Popular Charges
Amazon Marketplace
AMZN MKTP US
Netflix
NETFLIX *SUBSCRIPTION
Netflix
NETFLIX.COM *
Apple
APPLE *SUBSCRIPTION
Apple
APPLE.COM/BILL
Need to dispute this charge?
Generate a professional dispute letter in seconds with our AI tool.
Open Charge Assistant →Community Verified
Real user reports
Free to Use
Always free to check
Secure & Private
Your data is safe
Help Millions
48K+ charges identified